Job Title: Guest Experience Player
Reports To: Guest Experience Coach
FLSA Status: Non-Exempt
Salary: $15.00 hourly
Join Our Team as a winter Guest Experience Player!
Are you someone who loves creating memorable experiences and enjoys working in a dynamic outdoor environment? As a Guest Experience Player at Greek Peak Mountain Resort, you’ll be the first person our guests meet, helping them start their day with a smile and ending it on a high note. This is your opportunity to make a difference in someone’s day while enjoying the perks of working at a top-notch resort!
This is a winter seasonal position that will start in late November or early December.
Applicants MUST be at least 16 years old and have WEEKEND availability.
What You’ll Do:
As a Guest Experience Player, you’ll:
- Welcome guests with a friendly attitude, guide them through their visit, and make each experience memorable.
- Support guests with parking, season pass or ticket questions, equipment rentals, and more.
- Monitor lift lines and ensure smooth flow, providing safety information and assisting guests as they board and exit lifts.
- Maintain a clean and welcoming environment throughout the resort.
- Be proactive with guest needs, responding to questions, concerns, and any potential issues to ensure everyone has a great time.
- Embrace the outdoors in various weather conditions, helping with on-site tasks that support the entire resort team.
Perks You’ll Enjoy:
- Exclusive Season Pass: Work at least two shifts per week, and you’ll unlock access to our $15 employee season pass, including complimentary ski and snowboard rentals!
- Discounts on food, gear, lodging, and more.
- Professional Growth: Enjoy training that enhances your skills in guest service and safety.
- Access to All-Season Fun: From summer mountain biking to winter skiing and snowboarding, make the most of every season at Greek Peak.
Who We’re Looking For:
We need team players who:
- Are at least 16 years old and available to work weekends and holidays.
- Thrive in an outdoor setting and can handle varying weather conditions.
- Have a friendly, upbeat personality and can communicate well with guests.
- Are able to stand for extended periods and lift up to 50 lbs.
Location & Schedule:
- Location: Greek Peak Mountain Resort, Cortland, NY
- Schedule: This seasonal role runs from late November/early December through the winter season, with a flexible schedule tailored to our busy periods.
Ready to make unforgettable experiences part of your daily work? Apply today and join our team at Greek Peak!
Greek Peak Mountain Resort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Greek Peak Mountain Resort, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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